The protection of your personal data is of primary importance to us.
We declare to you that liloaccessories.com, based at L. Angelou Metaxas 6 10561 Glyfada, fully complies with the European Regulation 2016/679 (General Data Protection Regulation, GDPR) for the maximum protection of your personal data. The GDPR is the most recent EU regulation aimed at establishing the conditions for the processing of personal data, to protect the rights and freedoms of natural persons and in particular the right to personal data protection.
liloaccessories.com is not intended for children and minors under the age of 16. If you are under 16 years of age, you may use our website only with the participation and approval of a parent or guardian.
Purpose of Processing:
The collection and processing of your personal data is for the sole purpose of fulfilling and supporting your orders, our communication with you and your best experience when using our website. More specifically:
01. Execution and support of your orders
In order to be able to manage your orders, fulfill them and support you after the sale, we need the following data from you:
a) Your e-mail address (email) in order to inform you about the progress of your order
b) Landline or mobile phone number in order to contact you regarding your order. In the case of a mobile phone, we also inform you with messages about the progress of your order.
c) Your first and last name in order to deliver your order and serve you after the sale. If you request the issuance of an invoice, we also need the VAT number, Tax Office ID and Profession to issue the corresponding document.
d) The shipping address of the order in order to receive it at the place you want.
02. Creating a Member Account
If you wish, you can create a member account on our website. By creating a member account you can make your purchases without having to enter your details each time. Also, you can follow online the progress of your current order, refer to your order history, and edit the list of your favorite products (wishlist).
To create a member account, we need the same information that we ask you for to place an order, and the purpose of their processing remains the same as the purpose of executing and supporting orders. In addition, you need to register a username and your personal security code so that only you can access your account. You are solely responsible for maintaining the secrecy and concealment of your password from third parties, and in the event of its loss or leakage you should notify us immediately, otherwise we are not responsible for its use by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable passwords (eg date of birth). We also suggest that you use not only letters and numbers but also symbols and its creation.
03. Payment Card Details (Credit, debit cards)
To pay for your orders by credit or debit card, the registration of their details is done by your automatic transfer to the secure environment of the banking institution and these details are never known to us and therefore neither processed nor stored by liloaccessories.com
04. Legitimate reasons for processing personal data
We collect the personal data you share with us based on one or more of the following legal bases:
a) as required for the provision of the services you entrust to us and wish to receive from us and consequently the fulfillment of our contractual obligations in this context, for the proof of your orders, for after-sales support, to communicate with you in relation to your orders and generally where reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce terms and conditions
b) as required for our own legitimate interests (or those of third parties), including our interests in providing innovative, personalized, secure and profitable services to our users and partners, unless your own interests or fundamental rights or fundamental freedoms that dictate the protection of personal data override those interests.
c) as required to comply with an obligation imposed by law, such as regulatory compliance for tax purposes
d) in accordance with the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers, etc.
05. Processing of your data by third parties
The information we receive from you is important. In no way will we exploit your information or pass it on to third parties outside our company without your consent, except in the cases noted in this Policy. And access to your personal data is allowed only to authorized persons - our partners who are required to have access to serve the operational needs of the company.
In order to provide you with our services, we will share your personal data with certain third-party companies, which act on our behalf (processing) by providing us with transport/distribution, hosting and mass emailing services, etc. in order to provide the best service to you. Our company ensures the processing of your personal data by the partners-third companies with contractual clauses limiting the purpose of processing and compliance with the technical and organizational measures for the correct and safe processing of your personal data.
06. Storage period
Regarding the data storage period, when the processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions impose. When the processing is performed on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.
For the purposes of promoting products and services (marketing activities), your personal data is kept until you withdraw your consent. This can be done by you at any time. The withdrawal of consent does not affect the lawfulness of the processing that was based on the consent during the period before its withdrawal.
07. Your rights regarding your personal data
As a natural person, with the following rights, you have control over the processing of your personal data. In particular, you are recognized and guaranteed the following rights:
a) Right to transparent information about how your personal data is collected and used
b) Right of access to personal data
c) Right to correct or modify personal data
d) Right to delete your personal data
e) Right to restrict the processing of your personal data
g) Right to portability of your personal data
h) Right to object to the processing of your personal data
See your personal data here
Your above rights are limited by law and may not be fulfilled by us under certain circumstances (such as indicatively when there is a contract, an obligation to process personal data imposed by law, public interest, in order to protect our legal interests, etc.).
To exercise any of the above rights you can contact us by email at email@example.com or by letter at the address L. Angelou Metaxa 6, 10561, Glyfada.
In addition, you have the right to file a complaint with the competent supervisory authority, the Personal Data Protection Authority (PDPA): www.dpa.gr, 1-3 Kifisias Avenue, Athens, P.O. 115 23, +30 210 6475600, firstname.lastname@example.org.
i) Right to withdraw your already given consent, i.e. to withdraw your consent at any time for processing based on consent. Withdrawal of consent does not affect the lawfulness of processing that was based on consent prior to its withdrawal.
08. Security of Personal Data
We are committed to the protection of your information and have taken the necessary technical and organizational measures to protect your information from any loss, alteration, access or misuse. In any case, the way the internet works and the fact that it is free to anyone does not allow guarantees to be provided that unauthorized third parties will never be able to violate the technical and organizational measures in place by accessing and possibly using personal data for unauthorized and/or illegal purposes. We undertake that any possible violation of personal data is reported immediately to the Authority for the Protection of Personal Data and to natural persons by direct notification or public announcement.