For your better service and when it comes to product changes or refunds, please contact us first at 0030 2103242555 or send us an e-mail to firstname.lastname@example.org.
If the product you ordered and received was found to be defective or not suitable for size, color, etc., we would be happy to replace it in accordance with your instructions and at no extra charge. Please do not use the product, do not remove its password and contact us as soon as possible or within 14 days at the latest.
If the product you ordered and received does not correspond to the features advertised by us, you can return it after contacting us at email@example.com, and upon agreement you will be credited to the total value in your bank account. Please do not use the product, do not remove it, pack the product in a safe way to transport and include the receipt you received. The entire refund procedure must be completed within 14 days of the date of return.